Robots are starting to deliver takeout orders. Are they here to stay?

Martha Sandoval
Food delivery robots on pathway.
Julija Sh // Shutterstock

The robots most commonly used in the food delivery industry are aerial drones and wheeled autonomous delivery vehicles that travel along sidewalks to reach customers.

Drones are classified by how they generate lift—with fixed wings, rotors, or a combination—by how they're used, such as food delivery, and what equipment they have on board, including batteries and cameras.

In the U.S., the Federal Aviation Administration regulates drone use. The agency requires pilots to be certified—and bans drones within five miles of airports.

For many years, the FAA stood in the way of companies seeking to use drones for deliveries, but in 2019, the agency agreed to allow uncrewed delivery flights beyond the pilot's line-of-sight by UPS and Wing Aviation, owned and operated by Google's mothership Alphabet. Since then, the agency has approved drone delivery operations for several companies, including Amazon and Walmart.

According to a study published by the Harvard Kennedy School in 2022, autonomous delivery vehicles are not the future. They're already here. Self-driving machines about the size of a large cooler are already traveling down our sidewalks and crosswalks to deliver various packages.

Policymakers question how these vehicles will work and interact with people and other vehicles in already congested and chaotic urban environments. The Harvard researchers believe these vehicles "offer the promise of less congestion and greener shipments," but also "raise concerns about safety and use of road and sidewalk infrastructure."

While the debate continues, the manufacturers of these robots continue to advance their technology, including using machine learning to improve navigation, efficiency, and safety.

What are drones and sidewalk delivery vehicles?
Food delivery drone in flight.
Canva

Estonia-based delivery startup Bolt, working with Starship Technologies, has been trialing sidewalk deliveries in Estonia, the U.K., and the U.S. and plans to formally launch robot deliveries later this year in as many as 500 cities in 45 countries.

Bolt's main competitor, Uber, signed a deal in 2022 with autonomous vehicle startup Nuro "to test driverless food deliveries" in Mountain View, California, and Houston, Texas. Before the agreement, Uber ran a pilot program for sidewalk delivery in Los Angeles, while Nuro delivered Domino's pizzas in specific areas of Houston for a year. 

Story editing by Jeff Inglis. Copy editing by Kristen Wegrzyn.

How far off are drone or sidewalk deliveries?
Food delivery robot on city sidewalk.
Austin Nooe // Shutterstock